• Conducts intake, assessment and provides service arrangement directly to the consumer.

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• Develops a case plan to address consumer's issues and challenges.

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• Monitors and follows up the client's progress towards goals.

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• Interpret and translate for consumers with limited command of the English language. 

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• Plans and organizes year-round programs, virtual and hybrid events and activities around consumers’ interests.. 

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• Connect clients to resources and training that helps with technology access.

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• Plans special “theme” days or months around holidays, seasons, or recognized days such as Memorial Day, Veterans Day, Father’s and Mother’s Day, consumers’ birthdays, anniversaries, etc.

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• Coordinates educational workshops on topics that benefit older adults and adults with disabilities (e.g. MediCal/Medicare benefits, elder abuse, health and safety, VA benefits, etc.).

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• Conducts an assessment and summarizes information obtained from each consumer to determine which activities are of interest to the greatest number of participants.

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• Documents consumers’ participation through pictures and appropriate reporting.

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• Actively trains volunteers to support staff in organizing consumers’ group activities.

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• Provides instructions and supplies for other employees, and/or volunteers to assist with group activities.

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• Requests donations and sponsorships for events from organizations and businesses.

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• Coordinates the development of a monthly newsletter for consumers, family members and selected referral sources, which includes posts of monthly activity schedules for easy reference by consumers.

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• Participate in training and workshops that are beneficial in executing job duties.​

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• Submits regular progress report to the funding agency and the center Executive Director.

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• Performs other duties, as the need arises, in order to implement the program's work plan.​

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